Helpline Volunteer – Cruse Scotland

Cruse Bereavement Care Scotland is seeking to recruit enthusiastic and compassionate volunteers to answer telephone calls to our National Helpline.

Applicants should have excellent listening skills and the ability to put people at ease on the telephone. They should be able to keep a level head when dealing with distressing, angry or difficult calls. Full training is given for this role, through our 5-day helpline training course (which is delivered remotely via zoom). No previous counselling qualifications are required to undertake this training, however applicants who have such previous training will be able to put their skills to good use.

Please contact us for a recruitment pack – email training@crusescotland.org.uk or phone 01738 444178